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Success Stories

My clients' experiences in their own words

“Super service and attention to detail, if Carlsberg sold cars this is how they would do it. Kept me fully informed from first enquiry and the handover was superb. The car was presented in immaculate condition, couldn’t tell it from new. Lawrence obviously takes great pride in his work and loves great cars. Would highly recommend his services, thanks Lawrence”
Peter B
"We have recently taken delivery of our new car which we are delighted with. Lawrence was recommended to us based on fantastic levels of customer service and doing his best to find a car to suit our needs. He did just that!! We had a budget in mind and a list of cars we liked, Lawrence worked so hard in presenting us as many lease options as possible to really focus our final decision. It had been a challenging time with slowing down of production but he was in contact with us on a regular basis to keep us updated throughout! We were not given false hope, in fact his honesty and clarity on lead times was exactly as predicted. On the day the vehicle arrived, he came over to meet us with the vehicle to check it over and answer any queries we had with the operation of the vehicle etc. A gentleman who clearly prides himself on looking after his customers. We are so pleased to have benefitted from Lawrence's experience, guidance, professionalism and integrity. We look forward to using him again for a purchase/or lease of another vehicle and will certainly be passing on his name as highly recommended car sourcing specialist".
Debbie H
“Lawrence has helped me sell two Porsche’s now. He has a professional and proactive approach and is always on the end of the phone when needed. He has secured the best price for me on both occasions. The sales were coordinated with the arrival of a new car so that I was never without transport. In short, a safe pair of hands who knows the market inside out. I would not hesitate to recommend him to anyone buying and selling a car”
Jon S
“We are so happy to take delivery of this stunner! At the time this is the only car of this specification, condition and price anywhere in the UK. How do I know this? Because we have spent weeks searching, researching and scouring the whole of the UK looking. The absolutely pristine Range Rover Sport HSE was sourced by Lawrence Smith Specialist Car Consultants. Being somewhat OCD I have been over this car with a fine-tooth comb and have to report that it is really indistinguishable from new. It also comes with the specification even higher than the wish list we had specified. The service we have received and attention to detail of the buying process has been amazing. With sincere thanks from us both Lawrence, we can’t recommend your services high enough. True 5* service!“
Frank & Christine F
“Thanks for sorting out a new Range Rover Sport HSE and for advising on the colour/wheels/heated steering wheel etc, also organising delivery by driving me personally over to the Land Rover dealer, fabulous service as usual.”
Bill B
“Thanks again for making my dream come through! Yesterday was a very special day and I can’t thank you enough!!! Looking forward to working with you again, sooner rather than later and please do keep in touch. Thanks Lawrence”
Davin M
“Many thanks for all your help over the past few weeks in exchanging vehicles for Jo, Jo is delighted with the new car and phoned up full of enthusiasm and singing your praises. I really appreciated your help and I know Jo did too”
Matthew & Jo W
“Lawrence bought my Audi S6 car from me at a great price, following a terrible experience at one of those “online buyers”. Everything was taken care of with a smile, smoothly with the minimum of input needed from me. Will be using him again soon to source a car for my wife!”
Richard C
“Can’t speak highly enough of this man, made buying my pride and joy Ford Focus RS very easy, his description and photos along with talking to Lawrence on the phone, he’s a man of his word. Just wanted to say a big thanks Lawrence”
Raymond G (Northern Ireland)
“The service was fantastic, exceeded my expectations and out of it I got a fantastic new car and a very useful contact for future motor vehicle activities. I was actually talking to a new work colleague only the other day, as he was looking at getting a new car and I mentioned what you had done for me. He, like me, doesn’t have time to really research a car properly, so was very interested in your services”
Matt W
“Really enjoyed the drive home and the couple of outings since and think I have managed to suss out the majority of the gadgets. Definitely pleased I bit the bullet and opted for the higher spec rather than settling for less. Thank you for the attentive service and smooth transaction, I would not hesitate to recommend you to friends and I know my colleague was impressed too”
Alison H
“We have been really pleased with your communication, the straightforward nature of the process and how smoothly everything has gone. We’re grateful for making this a much more pleasurable experience than we normally find car purchasing to be – so thank you very much”
Ruth P
“A very relaxed, straightforward, honest car purchase, thanks again for taking the time to answer all my questions etc"
SAM C
“Hi Lawrence, I'm pleased to report all went to plan on Saturday and the car looks perfect "
David A
“We were recommended Lawrence by some friends that had used Lawrence and I have to say it has been a great experience. The day we arrived from Australia our new Honda CRV was delivered, it could have not been better planned. The car is great we are so, so happy and I would absolutely recommend using Lawrence’s services”
Helen W (Australia)
“Thanks for selling the Hummer and would certainly use your oscitance again in selling a vehicle”
Gaynor W
“Would like to thank Lawrence Smith Cars for all their help in sourcing and delivering our new car today. A professional service from start to finish, cheers Lawrence”
Kings Hill Cremations
“Many thanks, it’s been a pleasure working with you, your service has been first class, we will be recommending your services to family and friends. Many thanks for working within and budget and requirements”
Hiten and Jay P
“It was good to finally meet you yesterday and put a name to the voice. Your service and the courteous way you dealt with my purchase made the whole experience a delight. The local Jaguar dealer’s loss is certainly my gain and look forward to dealings with yourself in future”
Shaish S
“You have done a really great job and am pleased with every aspect, I can’t believe I ever tried the car myself! I will certainly be knocking on your door again when I am looking for a special car”
Shane B
“Happy to say I have been thoroughly impressed by your diligent research on my behalf in the first place sourcing a Volvo that I know nothing about, then sought alternatives you found in a difficult market for the cars I listed and then went for the best deal for what I have found to be a very good car indeed, which has a beautiful colour that suits our needs, I am still getting used to its complexity. The follow up on my queries has been prompt with returned calls etc. I was particularly impressed by your knowledge of the car itself and the time you devoted to showing me how things worked”
Richard M
“Just wanted to say THANK YOU, THANK YOU, THANK YOU!! I love my car and I’ve been everywhere and back, twice. You made it so painless and it was an absolute pleasure to deal with you. Thanks once again, Jo, a very happy Audi owner”
Joanne H
“Firstly, I would like to thank you for your time last Friday and the professional approach you follow. Abbie was thrilled with her new car when she drove it on Saturday”
Martin B
“Another seamless change of car thanks to Lawrence Smith. Delighted with my new toy – thank you Lawrence”
Rebecca H
“The Volvo is perfect for us, we drove to London and back yesterday and was such an enjoyable experience driving the XC60. Thank you so much for all your help, advice and support”
Kamlesh and Meeta K
“Just thought I would drop you a message to say I’m still over the moon with the BMW 1 series you sold, it’s amazing and I really can’t fault it in any way. Thank you again for a great sale and really good customer service!! Have recommended you to everyone who is looking at buying a prestige vehicle”
Rocky P
“We would like to thank you for the service rendered to us in purchasing the Range Rover, we found you to be extremely professional and enjoyed the experience in purchasing the vehicle of my choice. We have now had the vehicle for two weeks and thoroughly enjoying it. We will of course call upon your services when we are next looking for another vehicle, thank you Lawrence, we appreciate your efforts”
Chandresh D
“Thank you for finding me such a lovely Jaguar XKR, Chris and I had a great day out in it and it’s a real beauty” I shall be in touch regarding the RAV 4 shortly”
Helen S
“Great to meet you today, I love my new car – been out twice already! Thanks for all your help in sorting us out with the deal on the Merc and the Mini, it was a smooth and slick process which gave me zero hassle and peace of mind, I couldn’t ask for more. I was just recommending your services to a work colleague, she is looking for a new Land Rover possibly”
Paula M
“I was having enormous difficulty in dealing with a UK car supermarket trying to purchase a used car, for some reason they wouldn’t sell to me. Was directed to Lawrence who intervened and manged to make them see sense. He then set me up a reliable means of getting the car to the port. What a fantastic service! Highly recommended”
Ivan F (New Zealand)
“Lawrence, many thanks for your help, time, patience and support with the purchase. It ticks all the boxes and I’m very pleased with the whole transaction process including delivery. If you want to add me to your list of satisfied customers and direct others to me for a reference, I’m happy to do so”
Karl P (Australia)
“I am really pleased with the Golf and intend to keep it for a long time, standard as the VW engineers meant it to be and look forward to going to some VW shows. I am extremely pleased with your service and help whilst purchasing the Golf from you. I would recommend highly to family and friends alike, a professional and obviously extremely knowledgeable, helpful service, thank you. Look forward to dealing with you again in the future.”
Rob H
“Thank you for arranging the sale of my Porsche 911 Turbo. I will certainly be in touch when I require a LHD vehicle.”
Nigel C
“It was good to meet you and refreshing to meet someone who cares about good service and the car is exactly what we want.”
Steve F
“I was going to e-mail you this afternoon, the car arrived around half an hour ago and I’m very happy with it. Thank you for all your efforts here, if there is ever any need for another car to be sourced, I will be sure to contact you first”
Tom O
“It was a pleasure to work with you again and everyone is happy as a result, so I will definitely be using your services again in the future.”
Atul P
“It was good to finally meet you, absolutely loving driving the Mini – it’s fantastic! I just wanted to say thank you again for all your help, there is no way we would have found this ourselves, I’m over the moon. Thanks again for your great service.”
Emma C
“Thanks for making it all so easy and for sending the cover over. It’s been a pleasure to do business with you."
Henry O
“The level of service received was second to none, very professional in every way. The Mini is fantastic!! This shows the level of vehicles you deal with”
Mark R
"Thanks for looking at the Car, for your very thorough report and for being patient, doing all the things I have requested, I won't forget it. I will be looking at more cars in 'blighty' sooner or later and will definitely be using you again. Thanks for making the transaction so easy."
Mr. O.De Raadt (Queensland, Australia)
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